Terms and Conditions
Effective Date: December 23, 2025
Welcome to Birdesc. By placing an order through our website, you agree to the following Terms and Conditions. Please read them carefully before proceeding with your purchase.
1. Customs Duties & Import Taxes
U.S. & Canada Shipping
Birdesc offers free shipping on all orders to Canada and the United States.
Other International Orders
Orders shipped to countries outside Canada and the U.S. may be subject to customs duties, taxes, or tariffs, which are assessed by the destination country and are the responsibility of the recipient. Birdesc is not responsible for any additional fees imposed by international customs authorities.
2. Shipping
Birdesc offers free shipping on all orders to Canada and the United States. A flat rate will be charged for all other international orders.
Once shipped, you will receive tracking information via email. Delivery timelines are estimated and may vary based on your location, carrier delays, or customs processing times.
3. Orders & Fulfillment
We strive to fulfill and ship all orders promptly. Once your order is placed and confirmed, you will receive an order confirmation email. Processing and handling times may vary depending on product availability and order volume.
Birdesc reserves the right to cancel or refuse any order at our discretion, including those that appear to be fraudulent or in violation of our policies.
4. Returns & Exchanges
We accept returns within 30 days of delivery for items that are unused and in original condition. To initiate a return, please contact our team at hello@birdesc.com.
Return shipping costs are the responsibility of the customer unless the item is damaged or defective upon arrival. Refunds will be issued to the original payment method after the item is received and inspected.
5. Product Descriptions
We do our best to accurately describe each product, including materials, colors, and dimensions. However, slight variations may occur due to photography, lighting, or natural product differences.
If you have specific questions about product fit or features, please contact our team prior to purchasing.
6. Pricing & Payment
All prices are displayed in your selected currency and are subject to change without notice. Currency conversion is provided for convenience, and final charges will be processed in the currency selected at checkout.
We accept most major credit cards and secure online payment methods. Charges will appear on your statement as "Birdesc" or a similar descriptor.
7. Limitation of Liability
Birdesc is not responsible for: • Delays caused by shipping carriers or customs agencies • Additional fees imposed by international authorities • Loss or damage of items due to third-party handling once shipped
Our liability is limited to the value of the item purchased.
8. Changes to These Terms
We may update these Terms and Conditions from time to time without notice. Continued use of the site and placing an order indicates your acceptance of any changes.